Excel and Grace Consulting
Job Title: Customer Service / Admin Officer
Company: Excel and Grace Consulting
Industry: Safety Equipment (Wholesale & Retail)
Location: Lekki, Lagos
Employment Type: Full-Time
Salary: ₦180,000 Monthly
Company Overview:
Excel and Grace Consulting is a fast-paced business consulting firm with 18+ years of experience delivering exceptional solutions across Nigeria, Ghana, Germany, Switzerland, and Canada. As certified management consultants (CMC-Global), we specialize in business operations, HR, and organizational development.
Job Summary:
We are seeking a Customer Service / Admin Officer to act as the first point of contact for clients and provide essential administrative support. The ideal candidate will ensure smooth day-to-day operations and deliver a top-notch customer experience.
Key Responsibilities:
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Attend to customer inquiries via phone, email, and walk-ins
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Provide detailed product information and assist in order processing and follow-up
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Support the coordination of office activities to ensure policy compliance
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Assist sales and logistics teams with documentation and scheduling
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Handle customer complaints with professionalism and resolve them promptly
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Maintain and update customer databases and records
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Ensure front office and reception area remain clean and organized
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Prepare business correspondence, reports, and presentations
Requirements:
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OND / HND / Bachelor’s degree in Business Administration, Office Management, or related fields
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1–2 years of experience in a customer service or administrative role
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Strong verbal and written communication skills
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Proficiency in Microsoft Office tools (Word, Excel, Outlook)
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Highly organized with attention to detail
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Ability to multitask and work in a fast-paced environment
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Friendly, calm, and solution-oriented attitude
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Familiarity with the Lekki area is a plus
How to Apply:
Interested and qualified candidates should send their CV and a short Cover Letter to:
📧 eandg.tprecruiters@gmail.com
Subject Line: Customer Service/Admin Officer – Lekki