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Customer Support & Sales Executive

Full Time

Landshop Nigeria

🏢 Company: Landshop Nigeria
📍 Location: Lagos
🕒 Job Type: Full-Time
💼 Job Field: Sales / Marketing / Customer Support / Business Development
📈 Experience Level: 2 – 8 years

🧾 About Landshop:

Landshop is Nigeria’s leading real estate co-investment platform, offering everyone—regardless of credit rating or location—access to land ownership through innovative co-investment models.

🎯 Job Summary:

This role blends customer service, sales coordination, and relationship management. You will serve as a multi-channel contact point, handling inquiries, driving sales campaigns, supporting debt recovery, and maintaining positive client relationships.

🗝️ Key Responsibilities:

  • Provide empathetic, timely support via WhatsApp, phone, email & social media

  • Drive sales campaigns through follow-ups and closing deals

  • Manage debt recovery with patience and clarity

  • Handle difficult clients with conflict resolution and trust-building

  • Use CRM platforms (like Zoho, HubSpot, Freshdesk) to track all customer activities

  • Collaborate with the founder’s PA, project teams, and community managers

  • Contribute feedback to improve customer experience and brand loyalty

✅ Requirements:

  • 2–8 years in customer service, sales support, or client management

  • Proven success in sales pipelines or debt recovery

  • Familiarity with CRM tools (Zoho, HubSpot, Salesforce, Freshdesk, etc.)

  • Outstanding verbal and written communication skills

  • High emotional intelligence, persuasion, and calmness under pressure

  • Experience with personal brands, social enterprises, or multi-project teams is a plus

  • Strong organizational and multitasking ability in a fast-paced/hybrid setting

📝 Application Instructions:

Applicants must submit:

  1. ✅ A short bio (not just a cover letter) that explains:

    • Your approach to customer service, sales coordination, and debt recovery

    • Real examples of how you handled tough clients or built lasting relationships

  2. ✅ Your CV

  3. ✅ Any links or references to previous roles/projects/companies where you:

    • Played a key role in sales, customer service, or relationship management

    • Explain your impact and achievements in those roles

✨ Pro Tip:

Make your bio narrative and real. Share a scenario where a difficult customer was turned loyal, or how your follow-up led to closing a big deal. Show you understand people, not just processes.

Upload your CV/resume or any other relevant file. Max. file size: 5 GB.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

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