Business Development Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• The Business Development Manager is responsible for driving the growth of the microfinance bank through strategic planning, client acquisition, product development, and partnership management.
• The role involves identifying market opportunities, expanding the bank’s customer base, increasing revenue, and enhancing the bank’s presence in the target communities.

Key Responsibilities
Strategic Business Growth:

• Develop and execute strategies to attract and retain customers, especially micro, small, and medium enterprises (MSMEs).
• Identify new markets, products, and services to drive expansion and profitability.
• Lead the planning and execution of outreach programs, financial literacy campaigns, and branch activation efforts.

Customer Acquisition & Relationship Management:

• Oversee customer prospecting, onboarding, and engagement activities.
• Manage key customer relationships and ensure excellent service delivery.
• Analyze customer feedback and market trends to improve products and services.

Product Development:

• Work with internal teams to design and promote financial products tailored to the needs of low-income earners, small traders, and SMEs.
• Ensure all products are compliant with CBN microfinance guidelines and are commercially viable.

Sales & Marketing:

• Set and monitor sales targets for branches and field teams.
• Develop marketing strategies, promotional plans, and campaigns to increase visibility and customer uptake.
• Track and analyze performance metrics to optimize sales activities.

Partnership Development:

• Cultivate strategic partnerships with cooperatives, NGOs, fintechs, and other relevant stakeholders to enhance outreach.
• Represent the bank in industry events and forums to foster collaboration and brand recognition.

Reporting & Compliance:

• Prepare and submit monthly/quarterly business development reports to management.
• Ensure that all activities comply with the bank’s internal policies and regulatory requirements from the CBN.

Key Performance Indicators (KPIs)

• Growth in customer base and deposits
• Increase in loan disbursements and active loan clients.
• Achievement of revenue and profitability targets
• Market penetration and expansion into new communities
• Strategic partnership outcomes
• Customer retention and satisfaction rates

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.
• 5–7 years of proven experience in business development, sales, or account management.
• Demonstrated success in achieving sales targets and managing client accounts.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving capabilities.
• Proficiency in CRM tools and Microsoft Office Suite.
• Self-motivated with a results-driven approach.

Salary
N300,000 / Month.