Plenty Datar
Location: Osogbo, Osun State
Company: Plenty Datar
Industry: Marketing, Logistics, Customer Support
Employment Type: Permanent or Internship
Experience: No experience – Less than 2 years
Education: College, HND, or Bachelor’s Degree
Language: Fluent in English
Number of Positions: 2
Role Summary
Plenty Datar is hiring Customer Service Representatives (CSRs) to act as the link between the company and customers—resolving complaints, answering inquiries, and ensuring customer satisfaction. This role suits enthusiastic and people-focused individuals with a passion for service and a desire to grow in customer engagement and sales.
Key Responsibilities
-
Handle large volumes of phone calls and inquiries
-
Generate sales leads and meet service/sales targets
-
Understand customer needs and provide timely solutions
-
Build strong relationships with customers via open communication
-
Use the appropriate tools to provide accurate and complete information
-
Follow up on unresolved issues until resolution
-
Maintain high customer satisfaction and loyalty
-
Handle customer complaints calmly and effectively
Ideal Candidate Profile
-
Previous customer service or client-facing experience (preferred, not mandatory)
-
Proven ability to meet targets and handle sales/service quotas
-
Strong telephone etiquette and active listening skills
-
Familiarity with CRM tools is a plus
-
Adaptable, empathetic, and able to relate to different personalities
-
Excellent verbal and written communication skills
-
Able to multitask, prioritize, and manage time effectively