Anyfin
About the service
In the role of Operations Agent, you will work directly with our existing customers in various channels as well as work with our most used service – Lower your interest rate! Here you help our customers to a better personal financial situation by answering questions and concerns via our various communication channels.
You will analyze and evaluate complicated credit applications and make decisions based on our credit policy. You also have a great deal of personal responsibility to assess who is suitable to have the opportunity to refinance debts or not.
After a period of work, you will also become part of carrying out areas of responsibility within your team and contribute to developing processes around how we can take care of our existing customers in an even better way!
Skills & Requirements
Communicative, you know the meaning of providing clear service in both writing and speech
Experience from a similar role in customer service or support
Analytical, you have a fondness for numbers and have a good ability to find solutions
You have 1-2 years of experience in credit assessment
You thrive in a dynamic work environment where things are constantly moving
You speak and write fluently in Swedish and can also communicate in English
What can we offer you?
Nice office in the middle of central Stockholm with a pleasant company culture including breakfasts, regular AW’s and filled soda coolers 😎
Being part of a tight and familiar team with a supportive Team Manager
30 days vacation = time for both the mountains and the beach 🏖️ ⛷️
Computer and mobile, are you team iPhone or Android?
Health care allowance
Rewarding and developing work where you get the chance to influence and develop our customer experience
Working hours: Weekdays 8-17 or 9-18
Location: Stockholm City
Start : As soon as possible!
We look forward to receiving your application!
About Anyfin
Who are we?
Anyfin is an innovative startup with a mission to help people to become their best financial self. We know that money can be tricky for many, therefore we wanted to create an easier way of understanding and improving your finances.
What do we do?
Anyfin is a smart financial app where you get a great overview of your spending, income, subscriptions and much more. We also provide a service that helps lower the cost of consumer loans and credits by reducing high interests, and removing unnecessary fees. Overall, the app is a great tool to understand your finances better.
What about the future?
We are constantly growing and by 2025 we will launch even more services. Fun, huh? Come join our journey and work with ambitious people from all over the world. (Our office is based in Stockholm.)
Anyfin is a Swedish fintech on a mission to improve financial well-being and revolutionize debt management. We empower consumers to track all of their credits and loans in one place and reduce the costs of high-interest credits.