Website AT&T
Online Sales Representative
AT&T, Texas
About The Company
As the first truly modern communications and technology company, the people have been changing how communities live, work and play for over 140 years.
Their legacy of innovation sparked the invention of the transistor, the building block of today’s digital world, the solar cell, the communications satellite, and machine learning.
Throughout its history, AT&T has reinvented itself time and time again. They welcomed the WarnerMedia family to continue reshaping the technology, media, and telecommunications world.
Together, They’re making history by delivering popular content to global audiences from storytellers and journalists whose backgrounds and experiences span the globe.
They’re shaping the future with premium content, high-speed networks, direct-to-consumer relationships, and an advanced advertising technology platform. The people are united by a shared desire to inspire progress, stand for equality, and to change the world for the better through #LifeAtATT.
Job Description
As an online sales representative, you sell products and services via the internet on a commission basis instead of face-to-face with a customer. You may work in several industries, including insurance, automotive, and retail, and telecommute or work from a company office during regular business hours.
A sales rep interacts directly with customers throughout all sales process phases. They’re responsible for identifying a customer’s needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish.
Responsibilities
- Consistently display a cheerful, professional, friendly, and high-energy willingness to assist customers through video, chat, or telephone interactions.
- Possess a competitive spirit and desire to meet and exceed sales goals.
- Continually maintain a working knowledge of all company products, services, and promotions.
- Make recommendations according to customers’ needs.
- Utilize operational systems to process purchases of all products and services.
- Multi-task in a fast-paced team environment.
- Educate and engage customers through product demonstrations over video software.
- Interact with and sell to customers via video, chat, or telephone interactions and provide prompt and courteous customer service to all customers.
- Ensure adherence to channel-specific methods, procedures, and clean-desk policies.
- Adhere to all appearance standards, which include a dress code.
- Work late night shifts up to midnight.
Requirements
- 1-3 years of retail, customer-facing, and/or call center sales experience.
- Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by the needs of the business.
Benefits
They’ll provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. Plus, Sharing your knowledge with their growing customer base comes with many rewards.
Start with the paycheck: With our competitive salary and commission, starting pay could be $47,430 based on your experience and success. Once you’re a part of the team, you’ll gain an excellent benefits package with salary, medical/dental coverage, 401(k) plan, tuition reimbursement, ongoing paid training, and paid time off.
Rounding out these benefits and perks, they also provide an employee discount on:
- AT&T Phone, wireless plans & features, and IOT & connected devices
- AT&T internet & fiber
- We’ll also provide classroom and/or virtual training on the latest technology, devices, and our entire lineup of products, services, and promotions.
- You’ll have everything needed to hit the ground running.
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