Head Housekeeper
Ipswich – Bucklesham Grange Care Home
About The Company.
Hallmark Care Homes is a family-run provider of care homes across the UK, they understand the importance of nurturing relationships, and so all of our care is centred around family values. They have 20 care homes across the country, filled with innovative facilities and are supported by a dedicated care team for a comfortable stay alongside the highest quality care available.
Job Description.
Reporting to the Hospitality Services Manager, the Head Housekeeper is responsible for ensuring high-quality housekeeping services throughout the home. The Head Housekeeper will manage the laundry and all domestic service areas, working closely with their teams to provide strong leadership, management and inspiration to ensure the highest service standards are achieved and maintained at all times.
Responsibilities.
- Support the Hospitality Services Manager in the recruitment, Induction and training of the support service team, ensuring training targets are met and the team is competent in their roles.
- Manage rotas and ensure correct team member levels are on shift at any time.
- Ensure that the Housekeeping budgets and expenditure targets are met whilst keeping adequate stock levels.
- Support the Hospitality Services Manager to ensure that all team members are aligned with the Hallmark vision and operating from the Hallmark Charter.
Requirements.
- Outstanding. We are highly rated by residents, relatives and our communities because of our team. Ethical.
- They Do things the right way and live by our Charter.
- Experienced in a hospitality background, with two years minimum experience managing a team and handling budgets.
Benefits.
- To work with a company that is values driven and sees people as our greatest asset.
- Industry-leading training and development coupled with excellent career progression.
- Excellent benefits include pension, life assurance, and optional healthcare.
- Use of our rewards and discount scheme – Hallmark Rewards.
- Work-Life balance.
Salary: £11.77 an hour.
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