Assistant Manager
Coventry CV2
Job Description.
This a great opportunity to join the world’s largest pizza delivery company, a place where winning, service, quality, and relationships are values that underpin all that they do.They are currently looking to recruit an Assistant Manager for their very successful franchise.
Responsibilities.
- To set and implement standard operating procedures and the service standards of the store.
- To manage the pre-assigned staff for both the front and back of the house and to ensure that the agreed brand standards are achieved.
- Manage, motivate, recruit, train, and develop staff according to company policies and employment laws.
- The Assistant Manager will manage the store’s crew in a way which encourages good working conditions, low staff turnover, and superb customer service.
- Responsible for human resource management, including implementing Domino’s disciplinary procedures, dealing with grievances and conducting annual staff appraisals.
- Manage labour costs and overheads, plan, forecast, and set budgets and annual sales targets whilst effectively monitoring and evaluating business performance as directed by the Sales Manager.
- Manage cash and payment systems by company-defined procedures and policies, with staff and customer safety treated with the utmost priority.
- Manage and maintain the effectiveness of IT and other essential in-store systems and ensure that data is kept secure and confidential at all times.
- Planned, implemented and effectively managed the marketing strategy and activities as the Sales & Area Manager directed.
- Plan and implement shop merchandising, layout and customer traffic flow to maximise sales, customer satisfaction, appearance, image and ergonomics for customers as directed by the Sales Manager.
- Manage, maintain and report daily stock of all food and beverage items and ensure that food deliveries are correctly checked, stored and entered into the computer system. Liaise with external agencies and authorities as necessary, including PR, advertising, training, fire, police and local council health & safety inspectors.
- Manage health & safety, security and emergency systems, and staff and customer awareness systems according to company policies and laws.
- Liaise and utilise support from suppliers, merchandisers, and other partners as required. Attend meetings and contribute to the company strategy and policy decisions as required.
- Hold weekly review meetings with staff to review the previous week’s targets, sales and wage costs, and food spending.
- Develop personal skills and capability through ongoing training provided by the company or company-approved training providers.
Requirements.
- Be experienced in a similar role in a fast-paced, high volume, retail food service restaurant at manager/assistant manager level.
- Be able to demonstrate supervisory & leadership qualities.
- Have the desire to progress to an Area Manager role.
Benefits.
- Career Growth.
- Staff Discounts.
- Pension Scheme.
Salary: £9.50 – £11.00 an hour.
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