Assistant Store Manager

Website Wow Mobile Boutique Company

Are you interested in being an Assistant Store Manager at Wow Mobile Boutique Company? Suppose you are interested; this job posting is for you.

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Job Details

  • Name:  Assistant Store Manager
  • Location: Toronto, ON, Canada
  • Name of Company: Wow Mobile Boutique Company
  • Country: Canada
  • Employment Type: Full time
  • Salary:  CA$46019 per year.

Company Description

They are looking for a leader and no ordinary leader, but one that can inspire, coach, and develop team members, drive sales and ensure their customers always have an exceptional experience.

An Assistant Store Manager (ASM) at WOW! Mobile boutique™ supports the Store Manager in the daily operations of the kiosk.

When the Store Manager is absent, the Assistant Manager is responsible for the kiosk’s overall day-to-day sales and operations, adhering strictly and consistently to operational and selling standards.

Responsibilities:

  • Investigate and clear all timekeeping exceptions daily
  • Communicate weekly financial pick-up slips to Store Support
  • Ensure store supplies are stocked and replenished where necessary
  • Perform coaching sales observations with Sales Associates in the store
  • Check and process inventory RMAs daily or as needed
  • Complete Transactional Audits daily, share results with the Manager and coach back accordingly
  • Lead by example and meet minimum sales targets
  • Handling customer complaints
  • At times an ASM may need to take over for the Manager and perform additional duties, i.e.,
  • Hyla Trade-In processing
  • Attending Weekly District Sales and Operations calls
  • Creating a Schedule in Natural Insights Time and Attendance.
  • Set Weekly Store & Associate sales targets in Weekly Minimums Planner (WMP)
  • Coach Associates and document last week’s results and create an action plan for the new week.
  • Update the Store Quarterly Minimums Summary (SQMS) and ensure all Sales Associates complete their status.
  • Distribute Gold Stars and Gold Star Achievement Award (GSAA) recognition cards to your top achievers for the week.

Requirements:

  • Strong management, coaching, and leadership skills, developed in a retail organization, preferably within the wireless or electronics sector
  • The detail-oriented and results-focused individual with a proven ability to manage multiple priorities with a demonstrated sense of urgency.
  • Strong customer service orientation
  • Diploma or Degree in Business, Marketing or equivalent an asset
  • 1-2 years of store supervision and management experience
  • Computer aptitude with solid skills in Microsoft Office
  • Comfortable with modern technology
  • Flexible to work various shifts, including evenings and weekends, based on business needs.

Rewards

  • Competitive salary
  • Excellent Commission structure
  • Rewards & Recognition based on weekly and monthly targets
  • Competitive group benefits package.

Physical Job Requirements:

  • Ability to lift 30-50 pounds
  • Ability to stand for extended periods

The preceding Job Description has been designed to indicate the general nature and level of work employees perform within this job.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

They have been recognized among Canada’s top employers for the level of trust their employee’s experience in their leaders and their level of pride in their jobs.

At Match Retail, trust is the foundation of innovation, agility, resilience, and efficiency, and they believe their people matter most, and that’s just one way they move … differently.

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