Website Confidential Company
Call Center AgentConfidential Company
Job Description
- Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
- Provide accurate information to the caller, catering to all the necessary inquiries.
- Explain all the essential details of the organization’s products and services to captivate the customer’s attention.
- Build sustainable relationships and engage customers by taking the extra mile.
- Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
Skills
- Previous experience in a customer support role.
- Strong phone and verbal communication skills.
- Showing high efficiency along with handling several tasks in the daily routine.
- Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
- Polished convincing and negotiation skills.
- Ready to adapt and elevate existing skills based on improvement feedback.
Job Details
- Job Location: Al Kuwait, Kuwait
- Company Industry: Automotive Dealership & Distributor
- Company Type: Employer (Private Sector)
- Job Role: Customer Service and Call Center
- Employment Type: Full-Time Employee
- Monthly Salary Range: Unspecified
- Number of Vacancies: 1
Preferred Candidate
- Years of Experience Min: 1
- Residence Location: Kuwait
Average Salary: KWD680
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