Poudouleveis.gr
Poudouleveis.gr on behalf of:
ICAP Employment Solutions
Description
ICAP Employment Solutions, on behalf of 360 Connect, a subsidiary of the VODAFONE group, is looking for executives for the role of Call Center & Chat Agent, who will work at Vodafone facilities.
Responsibilities
Servicing existing clientele in order to manage, understand and record requests as well as to provide full information on account matters (account analysis, extension of payments, etc.)
Management of requests through telephone service and alternative Social networking channels (Chat, Email & Facebook)
Data entry within the CRM platform
Requirements
Excellent communication and negotiation skills
Ideally experience in the field of telephone service
Spirit of teamwork and cooperation
Secondary school diploma
Knowledge of the English language
Familiarity with using a PC
Benefits
Competitive remuneration package
Exclusive telecommuting after the first 6 months
5-day 8-hour work, flexible working hours
Paid training from experienced trainers
Modern and pleasant working environment
Development prospects with the confidence and dynamism of a large multinational telecommunications company
Learn more:
If your resume meets the requirements of the position, we will contact you by phone to set up a meeting.
For any further information or clarification, do not hesitate to contact us by email at elantoniou@icap-os.com and the relevant job advisor will contact you.
We treat each request with responsibility and complete confidentiality.
You can find more jobs at www.icapjobs.gr and on Facebook