Netcash
Job Purpose
- The purpose of this role is to deal with Telephonic Calls and Client Queries. This relates to all inbound/ outbound calls, as well as any assigned administrative duties.
Job Description and Key Accountabilities
- Answering all incoming calls.
- Email correspondence with Merchants (Client’s clients) and internal departments.
- Administrative duties (General)
- Other Duties as assigned.
Skills and Competencies
- Excellent telephone presence
- Excellent written and oral communication
- Urgency in resolving identified issues
- Excellent computer literacy and data management (MS Office/CRM)
- Client centric and confident
- Honest, reliable and hardworking
- Effective time management
- Strong team player
Qualifications, Experience, and Job Requirements
- Matric
- Tertiary education advantageous
- Minimum 1-2 years of customer experience as a call center agent.
- Applicant must have an UNCAPPED internet connection.
Website
POPIA
By responding to this publication and providing your personal information in the application thereof, you confirm your express and informed consent for Netcash (Pty) Ltd to collect and process your personal information which is relevant to the needs of the recruitment process, and not excessive.
Employment Equity
All candidates meeting the requirements of the specification must apply, but please note that vacancies shall be filled in accordance with the requirements of the company Employment Equity Plan.
Diversity and Equal Opportunity
Netcash is an equal opportunity employer that values diverse people with differing thoughts, cultures, upbringing, and world views. We know that this is what makes a truly successful business.
Application Feedback
If you do not hear back from us within two (2) weeks of applying please consider your application as unsuccessful for this particular vacancy.