Customer Conversion Officer

Full Time

Moniepoint

Company: Moniepoint
Location: Lagos
Employment Type: Full-time


🔹 About the Company:

Moniepoint is a leading global business payments and banking platform supporting over 600,000 small and medium businesses. Backed by QED Investors, Moniepoint is known for innovation in digital finance and inclusive business tools.


🔹 Job Responsibilities:

Conversion Duties:

  • Call customers who abandoned the “see what you can get” loan process.

  • Follow up with customers who received offers but didn’t accept.

  • Contact users stuck in the KYC or loan request stage.

  • Reach out to those who haven’t accepted or disbursed their final loan approval.

Lead Generation:

  • Call customers with good past repayment records who haven’t renewed their loans.

  • Engage with qualified customers who’ve never taken a loan.

  • Participate in growth campaigns (e.g., WhatsApp outreach, prequalified leads).


🔹 Qualifications:

  • B.Sc. or HND in any Business-related field.

  • Minimum of 2 years’ experience in credit risk or field verification is an added advantage.


🔹 Skills Required:

  • Excellent attention to detail.

  • Analytical thinking (both simple and complex problem solving).

  • Great communication, interpersonal, and presentation skills.

  • Strong agility and persistence.


🔹 Benefits:

  • Competitive salary + annual bonus.

  • Pension and health insurance.

  • Supportive and respectful team culture.

  • Career growth and training opportunities.


🔹 Recruitment Process:

  1. Preliminary call with recruiter.

  2. Interview with the hiring team.

  3. Final interview with an executive team member.

Upload your CV/resume or any other relevant file. Max. file size: 5 GB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Related Jobs
  • 1st Executive Limited
    Full Time
    Rome_Italy

    Scientific Director ESG transformation and Digital Innovation 1st Executive Limited Job Description The role will focus on ESG transformation and innovation and, in particular, how digital innovation supports the structural embedding of ESG and
  • Racogh
    Full Time
    Remote

    🏢 Company: Racogh📍 Location: Remote (Work From Home)🕒 Employment Type: Full-time🎨 Industry: Advertising, Media & Communications💰 Salary Range: ₦250,000 – ₦400,000/month📚 Minimum Qualification: High School (S.S.C.E)📈 Exp
  • Saragossa
    Full Time
    United States

    Are you interested in leading all aspects of an ERP implementation at this PE-backed firm?   You will lead all aspects of ERP implementation by working with the existing ERP team to implement Microsoft Dynamics 365 across platforms.