Outcess Solutions Nigeria Ltd
📞 Job Vacancy: Customer Service Representative
📍 Location: Opebi, Ikeja – Lagos
🏢 Company: Outcess Solutions Nigeria Ltd
💼 Job Type: Full-Time
💰 Salary: ₦40,000 – ₦45,000 Monthly
🏢 About Outcess:
Outcess Solutions is a leading provider of customer engagement and business process outsourcing services. We empower businesses with innovative digital solutions to drive growth and deliver exceptional customer experiences.
📋 Job Description:
We are looking for energetic, customer-centric individuals to join our team as Customer Service Representatives. If you are passionate about delivering great customer experiences, cross-selling products, and solving client issues effectively, this role is for you.
💼 Responsibilities:
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Engage and educate customers on company services and products.
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Cross-sell company products with enthusiasm and confidence.
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Provide accurate product information and solutions to customers.
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Manage and escalate customer inquiries effectively and professionally.
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Follow up on commitments made to clients and ensure satisfaction.
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Maintain high-quality service delivery and brand image.
✅ Requirements:
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Minimum Qualification: B.A / B.Sc / HND / OND / NCE / B.Ed / B.Tech / B.Eng
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Must Have: NYSC Certificate (Compulsory)
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Age Limit: Not more than 34 years old
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Location: Must reside within or near Ikeja, including:
Opebi, Ogba, Ojodu Berger, Maryland, Iyana Ipaja, Ketu, Alapere, Yaba, Fadeyi, Stadium, Mushin, Obalende, Mile 12, Ojota, Bariga, Oworonshoki, Iyana Oworo, Oregun.
🗣 Skills Required:
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Excellent communication and interpersonal skills
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Fluent in English
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Computer literacy
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Customer-focused and team-oriented mindset
🎯 Ready to Join the Team?
📧 Apply directly through Smart Recruiters, Indeed, Glassdoor, or other linked platforms.