Customer Support Agent

Full Time

Keywords Studios

Are you passionate about sports? Are you interested in learning and evolving within the online gaming industry? Do you want to be part of our amazing team?

Join us!

At Fonbet, we are currently searching for the right people to join our customer support team. For us, customer support is a philosophy. The ideal candidate has exceptional communication skills, customer-focused mentality and is a great team player.

As a CS agent, you will be responsible to:

  • assist our members’ queries via live chat, email and phone
  • provide information about the product
  • manage complaints and follow up internally
  • ensure customer satisfaction

Requirements

 

  • Full professional proficiency in Greek and English, oral and written
  • Computer literacy
  • Ability to work 24/7 rotating shifts

Benefits

 

  • Competitive salary package
  • Continuous training and professional development
  • Career opportunities
  • An exciting work environment
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