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  • EX2200DDB
  • Madrid, Community of Madrid, 28042, Spain
  • Category – Operations
  • Posted Date – 10/11/2025
  • Professionals
  • Part-time
  • Temporary
  • Mixed Shift
  • Express
  • No travel required

Job profile:

The main functions of the position will be:

  • Telephone service: receiving and issuing calls to previously imported customers to explain the customs clearance process.
  • Direct telephone contact, via email, etc., with clients.
  • Inform the client about taxes, agencies, customs legislation, etc.
  • Registration of all information in the system and calculation of costs according to origin and type of merchandise.
  • Obtain all the information/documentation necessary to carry out customs clearance quickly.
  • Troubleshooting.

Place of Work: Madrid.Working hours: 25 hours/weekTime slot: 9:00 a.m. – 8:00 p.m.Contract: Temporary, through ETT

Candidate profile:

  • Training in Administration or similar.
  • Previous experience in a Call Center/Front.
  • Knowledge of computer tools: Excel, Word, Access…etc. Experience in managing them.
  • Valuable knowledge of GEMA, NPTS, etc.
  • Knowledge of International Trade and customs legislation.
  • English high level.
  • High management skills stress tolerance and learning ability.
  • Accustomed to working with high volumes and in a team.

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