apply2day
Are you a French speaker with fluency in English? We are seeking to hire a Customer Support Representative for one of the multinational companies. Take your flight and join the team in Greece. Apply now!
Responsibilities
- Managing of incoming calls, E-mails and chat
- Identify and access customers’ needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
- Keep records of customer interaction, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
Requirements
- Native or near to native French language (C1- C2)
- Very good command of English language (B2)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
Benefits
- Competitive Remuneration package
- Indefinite Contract
- Extra bonus depending on the performance appraisal
- Private life & health insurance