Solenis
Diversey’s mission is to protect and care for people through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. Over the course of 100 years, the Diversey brand has become synonymous with product quality, service, and innovation.
Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,500 employees globally.
Role Summary
At Diversey Denmark we are looking for someone with first experience in inside sales or customer service to take on this newly-established role of Inside Sales Account Manager in our sales team. This is part of a strategic European objective to take care of some of our new and existing smaller to medium clients. This is a tremendous opportunity for someone to move into a professional B2B sales role which is office-based.
About The Job
Take care of clients by phone and email.
Ensure the satisfaction of B2B customers, and find opportunities to support them with additional products and services from our portfolio.
Managing existing customers, but occasionally there might be some cold-calling of pre-qualified leads.
Updating prices and ensuring continuous communication with the customers
Build a long-term relationship where you focus on profitable growth whilst truly helping and supporting customers with their needs, rather than just pushing for sales.
Promote special offers and new product releases.
Price negotiations and preparing contracts for multiple services and products.
Required Skills, Knowledge And Expertise
Fluency in Danish, and strong knowledge of English
2+ years of sales experience (B2B, retail, D2D, hotel, etc.) or Customer Service experience – preferred
Pro-activity and ability to pick up tasks independently
Residence in the Copenhagen area and willingness to work from our offices in hybrid model
Financial awareness - ability to analyze and interpret sales data
Highly effective communication both written and verbal
Experience of building long term successful customer relationships at all levels
Forward planning and organizational skills.