L2 Support Engineer (12 month contract)

Hong KongWe are/have:

• Experts in banking and payments, capital markets and wealth and asset management
• Deep knowledge in financial services, including, e.g. Finance Risk and Compliance, Financial Crime, Core Banking etc.

Primary Responsibilities:

• Monitor application components.
• Global support includes weekend availability to troubleshoot production-related issues and perform checkouts.
• Expertise in Windows and Linux environments with good command over any scripting language such as Shell, Perl, Python, etc.
• Knowledge of configuration Management systems such as Ansible.
• Strong Knowledge of CI tools such as Bamboo or Jenkins.
• Ability to work independently and in groups in an energetic, diverse environment.
• Debugging the system and fixing production-related issues.
• Handles complex operational tasks and recommends process and technology changes.
• Build monitor tools for production environments.
• Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth.
• Knowledge of networking and storage concepts.
• Escalate/follow up on permanent fixes for development-related issues.
• Provide solutions for application automation.
• Manage communication of system and application outages to the end users whenever required.
• Resolve complex application and technical problems.
• Build, test and install the software in Dev, QA, and Prod/DR environments.
• Support complex efforts involving Analysis, Design, Development and testing of various application components

Desired Experience/Skills:

• Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics
• Previous career roles in Support Analyst Experience with Financial industry experience
• Expertise in Windows and Linux environments with good command over any scripting language such as Shell, Perl, Python, etc.
• Basic knowledge of infrastructure concepts.
• Nice to understand DevOps tools such as Bamboo or Jenkins.
• Hands-on experience in support of a real-time trading environment.
• Knowledge of support applications that use high-performance messaging/middleware.
• Strong analytical, verbal and written communication skills.
• Strong Knowledge of FIX protocol.
• Java, C#, C++ development skills set, a nice plus.

Why Capco?A career at Capco is a chance to help reshape the competitive landscape in financial services.  We launch new banks, transform existing ones, and help our clients navigate complex change.  As consultants, we work on the front-end business design through to technology implementation.We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business.  We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.Ready to take the Next StepIf this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

Average Salary: HK$60,000