Mainframe Computer Operator

Pomeroy Technologies LLC

Managed Workplace Services Provider

Pomeroy Way performs the function of computer communication assistants and other customized products for eligible individuals working in the company.

For over 40 years, Pomeroy has enabled relevant technology and science that enhances and empowers people in the workplace.

You must digest the following information below this post to understand more perspectives concerning the jobs, including the requirements, duties, and benefits.

Job Details

  • Name of position: Mainframe Computer Operator
  • Name of company: Pomeroy Technologies LLC
  • Location:  RM200, 275 Ave Viger Est, Montreal , QC H2X 3R7, Canada
  • Salary:  CA$100,000 per year or CA$51.28 per hour.
  • Terms of employment: Full-Time
  • Workings Days: Every day except on Sundays
  • Benefits: Other Benefits.

Company Description

The Pomeroy Way” is the guiding principle and showcases a conscious understanding of individuals contributing positively to the company.

The company’s (Pomeroy Technologies LLC) choice to interact with others directly reflects who we are and how they will be viewed as an organization.

It’s all about delivering an exceptional experience that is simple, intuitive, and secure anytime, anyplace, and from any device.

The selected applicant will be responsible for performing Computer Operations Operator duties per documented processes and procedures.

Mainframe Computer Operator includes a working knowledge of the customer system environment with the ability to interact, troubleshoot issues, and work independently.

Their workplace is no longer a physical location or workstation; instead, it’s where a person can work at any given time with a total capacity to do their job productively and effectively.

Essential Duties and Responsibilities:

  • Must have Mainframe System knowledge and Mainframe Batch scheduling knowledge (OPC, Control-M, CA-7, and ESP).
  • The schedule may include nights, weekends, and holidays.
  • Must have IMS CICS DB2 JES2/3 TSO skills
  • Able to perform system IPLs.

Skills

  • Strong experience in 1st level problem determination and reporting
  • Understand Problem Management and Change Management requirements
  • Escalate tickets as needed and collaborate with teammates to resolve issues.
  • Assist all operations personnel in ensuring that the highest level of customer satisfaction is maintained.
  • Ability to work independently as well as in a collaborative, team environment.
  • Ability to multitask with great attention to detail.
  • Remain current with all procedures and provide input as appropriate.
  • Moderate to complex computer skills and experience using Excel and Word is required.
  • Escalate any documentation, process, or procedure discrepancies to the assigned client representative and Pomeroy Manager and follow up until resolved.

Qualifications

  • Minimum of 2 years experience, preferably in a Data Center Operations environment.
  • Must communicate and understand verbal, written, and electronic instructions in English and French.
  • Excellent communication and organizational skills are required.
  • Knowledge of Computer Hardware, Software, and Related Services.
  • High School diploma or equivalent.

Benefits

  • Paid vacations and holidays
  • Health insurance
  • Good pay
  • Enjoys working in a fast-paced environment.
  • Dental Insurance

Ketote Say

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