Manager, Branch Operations

The Ops Sup Analyst is an intermediate-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations – Core Team. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

• Work with stakeholders to design end-to-end process flow and control steps for product launch, control enhancement, change in regulatory or internal requirements and process simplification.
• Review and update procedures to comply with internal policies and regulatory requirements.
• Participate in/Coordinate ad hoc projects for system enhancement, new business initiatives and process improvement.
• Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
• Review/monitor the process execution
• Provide support and answer enquiries to branch staff
• Provide training and guidance to team members and branch staff
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managingand reporting control issues with transparency.

Qualifications

• 2-5 years of relevant experience
• Proficient in Microsoft Office
• High-level knowledge of related industry standards and practices
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail-oriented
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills.

Education

• Bachelor’s degree/University degree or equivalent experience

Average Salary: HK$ Negotiable

Ketote Says

You can see the above lists of Citi Jobs 2025/2026, with the benefits of learning and working in a strategic environment.

 Now’s your chance. With this selection of Citi Jobs 2025/2026 In Hong Kong, you have no limitation in taking them up to start your work.

 

The article above gives crucial information about Citi  Jobs in 2025/2026  for foreigners to start applying.

 After your search, applying and getting recruited, you can enjoy a rich and rewarding extra dimension to your life and work to gain a beautiful experience.

As you get updates about Citi Jobs 2025/2026, please bookmark our website Ketote and share this post with your friends.

Here at Ketote, we provide you with Recruitment, Scholarship you need, and Latest Job Offer; if you find these Articles helpful, kindly like, share, and comment; share this post with your friend who may need Recruitment offers; Last Updated: January 1, 2025

Also, don’t forget to bookmark our website Ketote, as we continue to provide you with the best School and Job Offer just like Citi Jobs 2025/2026 , with all Articles posted on our Ketote being Accurate and free from Misinformation.

Feel relaxed as you are entitled to the authentic information provided on this page about Citi Jobs 2025/2026

Please also bookmark our website Ketote and share this post with your friends.