Medical Office Receptionist

Are you looking to be hired as a Medical Office Receptionist at Footbridge Centre for Integrated Orthopaedic Care? This post contains the Medical Office Receptionist description to help you create a detailed update.

To understand more insight concerning Footbridge Centre for Integrated Orthopaedic Care, including the duties and necessary information, you must digest the following information below this post.

Job Details

1. Name of company: Footbridge Centre for Integrated Orthopaedic Care
2. Name of job position: Medical Office Receptionist
3. Country: Canada
4. Location: 181 Keefer Pl, Vancouver, BC V6B 6C1, Canada
5. Employment type: Full-time-37.5 per week
6. Job Types: Full-time, Part-time, Permanent
7. Unionized: after 90 working shifts
8. Salary: CA$ 39,000 per year.

Company Description

The footbridge is a multi-disciplinary orthopaedic clinic – home to several specialist physicians, physiotherapists, imaging and orthotics/bracing specialists.

Their mission is to provide a compassionate and efficient patient experience starting from the initial consultation through to follow-up and related care.

They are looking for a friendly, empathetic, thoughtful candidate who has enthusiasm for managing and helping people; along with high energy and a strong commitment to exceeding patient expectations to join the Footbridge team.

Footbridge Medical Receptionists ensure that our patients feel welcomed in our Centre. This position requires a cheerful, bright, polite individual who is always eager to help and thrives in a busy work environment.

Footbridge Medical Receptionists are the face of our Center to our patients and physicians; they portray a welcoming and professional approach when dealing with patients, coworkers, physicians and the general public.

This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment.

This position requires a cheerful, bright, polite individual who is always eager to help and thrives in a busy work environment.

Responsibilities

1. Welcomes and greets all patients and visitors, in person or over the phone,
2. Looks for opportunities to provide exemplary patient care and exceed patient’s expectations,
3. Answers and routes incoming telephone calls politely and cheerfully,
4. Registers new patients and updates existing patient demographics by collecting detailed patient information,
5. Schedules patient appointments,
6. Collects private payments and issues receipts to patients,
7. Facilitates patient flow by notifying Patient Care Coordinators of patients’ arrival, being aware of delays, and communicating with patients and clinical staff,
8. Keeps the reception area clean and organized,
9. Performs basic accounting tasks, and generates administrative reports,
10. Supports the Patient Care Coordinators in other administrative duties and tasks where needed.

Skills

1. Phenomenal multi-tasker,
2. Outstanding organizational and customer service skills,
3. Excellent English communication skills: grammar as well as spoken English,
4. A team player capable of interacting professionally with staff and physicians,
5. Skilled in using Microsoft Office,
6. Experience generating accounting reports is considered an asset,
7. Minimum education: high school diploma.
8. Experience using an Electronic Medical Records system is an asset.

This is a dynamic company culture where employees are eager to succeed. Individuals are motivated and have a lot of company pride; the work environment is vibrant.

Ketote Say

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