Job Title: NOC Engineer
Location: Lagos
Employment Type: Full-time
Job Summary:
We are seeking a skilled NOC Engineer to monitor and manage our network systems 24/7. You will identify and fix network issues quickly to keep systems running smoothly and ensure great service for our customers.
Key Responsibilities:
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Monitor network and system performance continuously.
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Detect and troubleshoot network problems before they affect users.
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Use network tools to manage and resolve issues.
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Escalate complex problems to higher-level support teams.
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Track service levels from suppliers and report any issues.
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Perform system administration tasks on all network components.
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Work in shifts to provide 24/7 network surveillance.
Requirements:
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B.Sc or HND in Computer Engineering, Telecommunications, or related field.
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At least 3 years of experience in network or telecommunications operations.
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Cisco CCNA or CCNP certification.
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Good knowledge of Cisco switches and Fixed Wireless Technology.
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Strong communication skills, both written and verbal.
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Ability to make clear decisions under pressure.
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Willingness to work on 24/7 shift rotations.
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Comfortable working in a multicultural and high-pressure environment.