Operations Supervisor

• GL148690
• Madrid, Madrid, Community of, Spain
• Category – Operations
• Posted Date – 10/20/2025
• Supply Chain
• DHL Exel Supply Chain (Spain), S.L.U.

Position: Operations Supervisor

Job Mission: He /she will oversee the operation’s safe and efficient operation, working within clear guidelines to help achieve defined results for the centre and clients.

Main responsibilities of the position :

• Lead the team of coordinators in their area of ​​responsibility.
• Plan and manage resources for the correct sizing of people based on the demand volumes.
• Supervise the performance of operations and resources, including achieving internal KPIs and those agreed with clients regarding productivity and security.
• Dialogue and customer management to report on the daily activity of the operation.
• Monthly monitoring of the assigned budget.
• Performance management, motivation and development of the entire team under his/her area of ​​responsibility.
• Provide support for the development of projects aimed at the improvement and efficiency of the operation.
• Monitoring of productivity and carrying out corrective actions in case of deviations.
• The leadership of all communication and commitment actions derived from the EOS action plan.
• Guarantee health and safety by complying with all processes and procedures established by the Company’s area of ​​operational excellence.

Profile Required:

• Provide at least three years of experience leading operational teams in a multinational company
• Valuable mediation /higher degree
• Valuable specific training in supply chain
• Capacity for communication, impact and influence.
• Analytical and organizational capacity
• Valuable high level of English

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