Retail Training Manager

By its name, Hugo Boss Fashion company is prominently recognized internationally as a preeminent management and project company.

A Retail Training Manager creates content strategies and oversees the implementation processes in the specific company at the managerial level.

To understand more perspectives concerning the Retail Training Manager, including the requirements and duties, you must digest the following information below this post.

Job Details

• Job Category: Retail Training Manager
• Company name: Hugo Boss Fashion Company
• Location: Metzingen, Germany
• Salary: 84.303 € per year or 41 € per hour
• Job Type: Full-time/Part-time
• Availability: Open.

Company Description

Their vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands.

At HUGO BOSS, they work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions.

What unites us? We love fashion, we change fashion! At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when they break new ground together can we create something unique.

Become part of our team of more than 14.000 employees worldwide and shape your future at HUGO BOSS!

They are looking for an experienced Retail Training Manager to join their Global Retail Communications, Training & Development team with a focus on Menswear and Onboarding.

Benefits

1. Drive retail performance, consistency, execution and optimization through support and leading of global and cross-functional initiatives
2. Further, develop our global HUGO BOSS Retail Academy (onboarding training) & University training programs
3. Enhance all training initiatives with regards to BOSS Menswear e.g. alteration, suit, casual, sportswear
4. Continuously evaluate and monitor the effectiveness and sustainability of training
5. Develop innovative and solution-oriented training initiatives/tools to optimize global retail processes and consistency that drive dynamic retailing, commerciality, customer centricity, customer experience and sustainable growth
6. Prepare, deliver and follow up on training initiatives/workshops in all regions
7. Observe and coach retail employees on the POS to ensure consistently high customer service and behaviours which are demonstrated in all aspects of customer interaction
8. Enable own Retail Trainers to ensure strategic approach of HUGO BOSS customer service excellence
9. Boost a retail mindset and behaviour through training initiatives

Qualifications

1. Demonstrated experience in the retail – ideally in Fashion Retail
2. University degree in business, economics, psychology or adult education would be an advantage
3. Knowledge of e-learning development and state-of-the-art training tools
4. Strong experience in creating, delivering and implementing (virtual) training for retail employees using multiple media, leading and executing global projects and teams
5. Fluent in English and preferable as a second language (spoken and written) as well as advanced MS Office skills and ideally coding of e-learnings
6. Strong communication, methodical and presentation skills, high levels of emotional intelligence, strong customer centricity / retail commerciality
7. Strong organizational skills, structured work approach with attention to detail
8. Strong ability to be flexible and adaptable to the needs of the business
9. Excellent follow-up, organizational skills, project management skills and ability to handle multiple tasks simultaneously
10. Ability to work independently and collaboratively in a team, solution-oriented approach, effective time management
11. Self-confident and positive demeanour, engaging personality in an international environment

They are a global company with our employees representative of the world at large; their inclusive culture embraces each person’s authenticity and individuality.

They are committed to equal employment opportunity, and they believe their equitable work environment helps unleash your full potential and inspires you to thrive.

Ketote Say

As a Retail Training Manager Jobs, you are liable to take calls from customers, answer questions, or address any concerns they may have.

Therefore, they are responsible for planning, organizing, and directing the completion of specific projects for an organization while ensuring they are on time, on budget, and within scope.

While working, you will enjoy the enormous benefits and experience the Retail Training Manager job produces with the company’s good platform.