Azadea
Sales Associate,
Azadea, Dubai
Full Job Description
- Greet customers, offer assistance and serve them to ensure their needs are answered promptly and comply with quality and customer service standards.
- Arrange and replenish the shop shelves continuously and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and coordination standards
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers’ requests
- Specific for Multimedia: Inform the Department Manager of unavailable and nonperforming products
- Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager’s recommendations
- Specific for Multimedia: Up-sell and cross-sell products and services to reach hourly and daily sales targets
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
- Handle cash register and transactions with the customers effectively and accurately as required
- Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to to set price list (when applicable) and coordinate needed alterations
Qualifications
- High School Degree
- Fluency in English
- Proficiency in MS office
- Skills Specific for Sports Goods retail: Collective Game, Project-oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
- Specific for Sports Goods retail: Active participation in at least one sporting activity
- Planning and Organizing: level 1
- Self-Development: level 2
- Communication Skills: level 2
- Cultural Awareness: level 1
- Customer Focus: level 1
- Initiative: level 2
- Teamwork: level 2
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