Support Specialist / Engineer – Imaging Systems

Website Brainlab Medication company

simplicity, integrity, inspiration

Are you interested in the Brainlab Support Specialist / Engineer – Imaging Systems?  Suppose you are interested; this job posting is for you because it gives you the necessary information.

You also need to know more procedures that guarantee employment, such as the requirements, skills engagement, or responsibilities that modify the occupation.

Job Details

  • Name:  Support Specialist / Engineer – Imaging Systems
  • Location: Hamburg, Germany
  • Name of Company: Brainlab Medication company
  • Country: Germany
  • Employment Type: Full time
  • Salary: €65,574 per year
  • Department: Support IGS.

Company Description

Founded in Munich, Germany, in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments.

Their key to success is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide.

To succeed in reaching our targets, they seek committed colleagues who can stand behind our core values and are curious, authentic and valuable.

They are looking for an additional team member to join their technical customer support team as a Brainlab Support Technician / Engineer.

You are responsible for providing outstanding service to our customers and achieving this thanks to your extensive technical knowledge.

As a Brainlab service professional, you are the face of the customer, ensuring that customer equipment is installed, maintained and serviced.

Primary responsibilities will include:

  • Install new Brainlab devices and software in hospitals
  • Install SW/HW upgrades
  • Perform Maintenance and Inspection of systems/devices incl. Electrical Safety Tests in the specified time
  • Perform Troubleshooting independently
  • Repair systems/devices and minimize downtime
  • Complete every installation or service assignment quickly and efficiently
  • Plan, organized, and implemented all service assignments conscientiously and independently following the directive from the Support Manager
  • Perform mandatory administrative tasks accurately, and document performed services according to Brainlab policies
  • Provide ideas and innovation to improve current products, provide sustainable input for continued engineering
  • Keep customers up-to-date regarding open requests, maintain good customer relationships and deliver high-level customer service
  • Maintain excellent and efficient communication between customers, colleagues and superiors.

Qualifications

  • Technical degree in electrical engineering, electronics, mechatronics or similar Preferable 1-3 years of experience in a technical support role, ideally for a healthcare company or provider.
  • Experience in the field of X-ray imaging systems or scanners is a plus
  • Good knowledge in the area of computer and network technologies
  • Strong analytical, troubleshooting, and problem-solving skills
  • Highly motivated and customer-oriented personality, as well as the ability to prioritize tasks and work self sufficiently
  • Excellent organization and time management skills, ability to manage several work streams simultaneously
  • Ability to work well individually and in a team environment
  • High flexibility and willingness to travel internationally up to 80% of the time
  • Excellent communication skills in English and preferably German
  • Basic MS Office knowledge
  • Salesforce.com (CRM) knowledge is a plus
  • Necessary to possess a valid driving license.

Benefits

  • international, positive and innovative environment
  • working in a team of great colleagues who help and support each other
  • seeing your contribution making a positive impact on the daily work of clinicians around the world
  • home office and flexible working hours
  • fair compensation package
  • company car, cell phone, laptop – also for private use
  • comprehensive education and training opportunities, and digital language courses.

Ketote Say

Therefore, if you ( as a candidate) register for the Support Specialist / Engineer job, you must possess accessible-minded attributes and continuous, reliable skills.

After your search, applying and getting recruited, you can enjoy a rich and rewarding extra dimension to your life and work to gain a beautiful experience.

As you get updates about the Support Specialist / Engineer Job 2025/2026, please bookmark our website Ketote and share this post with your friends.
 

Here at Ketote, we provide you with Recruitment, Scholarship you need, and Latest Job Offer; if you find these Articles helpful, kindly like, share, and comment; share this post with your friend who may need Recruitment offers; Last Updated: January 1, 2025

Also, don’t forget to bookmark our website Ketote, as we continue to provide you with the best School and Job Offer just like Support Specialist / Engineer Job 2025/2026 , with all Articles posted on our Ketote being Accurate and free from Misinformation.

 
Feel relaxed as you are entitled to the authentic information provided on this page about the Support Specialist / Engineer Job 2025/2026
 
Please also bookmark our website Ketote and share this post with your friends.
Upload your CV/resume or any other relevant file. Max. file size: 5 GB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Related Jobs
  • Cardinal Health Inc.
    Full Time
    Tokyo - 23 Wards_Japan

    Digital Marketing PromotorCardinal Health Inc. Job Description Digital Promotion PromoterAs a partner in marketing and business digitization, the so-called "digital transformation", you will play a leading role in formulating and executing digital
  • Maltem Consulting
    Full Time
    Victoria_Hong Kong

    Blockchain DeveloperMaltem Consulting Job Description The Company are looking for an experienced Blockchain Software Engineer to work on a Digital Currency project with one of our clients in the finance sector. Responsibilities Participate in
  • Michael Page
    Full Time
    Toyko_Japan

    Account Manager Michael Page Job Description The Account Manager's primary role is to support sales by engaging with clients to broaden the Company's relationship to cross-sell and up-sell solutions to the respective clients. These include compl
error: