Technical Consultant

Technical Consultant

Path Solutions

Job Description

Technical Consultants work with organizations to improve their use of technology and achieve business goals. They are experts in technical fields such as Computer Science and are hired by organizations to provide advice, solve organizational problems and increase efficiency.

 Responsibilities:

• Responsible for project support and understands project support methodology
• Conducts preliminary troubleshooting on the technical issues reported by the client
• Coordinates with the Product Engineering team to gather all the needed scripts for technical issues tests them for validity purposes, delivers the needed part to the client, and assists the client in answering any issues.
• Assists Business Consultants in defining the technical requirements of the client and preparing initial BRDs
• Onsite testing of software patches/enhancements/modifications
• Develops medium and low complex advice, reports, and dynamic files
• Communicates and responds to client queries in a professional and timely manner
• Provides all necessary data and analysis on the spreadsheet and ePath to support the Product Engineering team
• Works with Senior Business Consultants/Technical Consultants and clients to help refine, prioritize and schedule all the Technical Assistance Requests (TAR)
• Follows up with the escalation team for a timely resolution of the TAR
• Assists the client in preparing/reviewing the client’s work procedures
• Prepares well-structured quality official documentation (work procedures, presentations, etc.) to be submitted to clients or for internal use.

Requirements

• A Bachelor’s degree in Computer Science is required
• Good knowledge of PL/SQL & Oracle procedure writing is a must
• Knowledge of JAVA is a plus
• Minimum 4 years of experience in the fields of software development and RDBMS skills
• Experience in providing support for banking solutions is a plus.

Job Details

• Job Location: Kuwait
• Company Industry: Other Business Support Services
• Company Type: Unspecified
• Employment Type: Unspecified
• Monthly Salary Range: Unspecified
• Number of Vacancies: Unspecified