TTS Client Operations

  • Full Time
  • Madrid, Spain
  • € Attractive Salary / Year

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  • Citi profile
  • Salary: €
  • October 31, 2027

Overview

Acting as the functional heart of our business, Operations makes everything work on time and on target in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy, and full visibility.

It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement, and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.

Success Profile

You’ll have strong communication, planning, and organizational skills, which will benefit you and the team. Our teams need individuals who can research, process, and interpret large amounts of information daily, allowing you to make ethical decisions with integrity.

  • Analytical
  • Adaptable
  • Logical
  • Quick-thinking
  • Multi-tasker
  • Efficient

Responsibilities

The Cash & Trade Proc Intmd Analyst is an intermediate-level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team.

The overall objective is to research, conduct analyses, and resolve issues.

Responsibilities:

  1. Create customized transaction services reports based on data analysis
  2. Monitor and research errors to ensure adherence to audit and control policies
  3. Resolve transaction services issues and use technical expertise/ judgment to conduct complex analysis
  4. Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors
  5. Develop and recommend strategic decisions based on in-depth comprehension of how the Cash & Trade operations team interacts with other businesses and unites in accomplishing objectives
  6. Assist with providing informal guidance or on-the-job-training to new team members as required
  7. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 2-5 years of experience in a related role within trade/cash operations management
  • Fluent in English and Portuguese language, Spanish will be valuable
  • Effective verbal and written skills
  • Effective communication and analytical skills
  • Effective relationship management skills
  • Expert level proficiency in Windows, MS Project, and MS Office Suite

Competencies:

  1. Proactive and positive attitude.
  2. Disciplined, highly organized, and self-motivated.
  3. Highly accurate worker with a high level of attention to detail.
  4. Able to perform under pressure and work to deadlines.
  5. Very strong interpersonal skills required to work in a highly demanding teamwork environment
  6. Be a complete “team player.”
  7. Ability to manage and solve problems and conflicts.
  8. Respect for Compliance and Controls

Education:

  • Bachelor’s/University degree or equivalent experience

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