Position Title: Passport Officer
Location: Toronto, Ontario, Canada
Job Type: Full-Time | Government Position
Industry: Public Administration | Immigration & Travel Documentation
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🔍 Job Description
As a Passport Officer, you will play a critical role in the secure and efficient issuance of Canadian travel documents. Working as part of the Passport Program under Immigration, Refugees and Citizenship Canada (IRCC), your responsibilities will include processing applications, verifying documentation, and upholding the integrity and security of the passport system.
This role requires strong attention to detail, confidentiality, and the ability to interpret federal travel documentation policies. Passport officers are the frontline defenders of national identity integrity and international travel security.
🏛️ About the Employer
Government of Canada – Passport Program (Toronto Office)
The Passport Program, administered by IRCC and Service Canada, is responsible for issuing secure travel documents to Canadian citizens. The Toronto regional office is a key operational hub, managing a high volume of applications while ensuring accuracy, efficiency, and excellent service delivery.
🧾 Key Responsibilities
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Examine and verify passport applications and supporting documentation.
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Detect and report fraudulent documents or inconsistencies.
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Liaise with law enforcement and immigration officers when needed.
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Input, track, and update information in internal databases.
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Conduct applicant interviews where required.
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Ensure compliance with government policies, legal standards, and privacy regulations.
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Prepare reports and maintain accurate records.
✅ Required Qualifications
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Canadian citizenship (mandatory, as per IRCC requirement).
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Secondary school diploma or equivalent.
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Post-secondary education in public administration, political science, or a related field is an asset.
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Experience in a government administrative or document processing role is preferred.
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Bilingualism (English and French) is a strong asset.
🛠️ Required Skills
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Excellent organisational and documentation skills.
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High level of integrity and attention to detail.
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Ability to assess and identify fraudulent documentation.
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Strong interpersonal and customer service abilities.
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Comfortable working with databases and secure IT systems.
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Capable of working in a fast-paced, high-security environment.
💰 Salary and Benefits
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Annual Salary: CAD $55,000 – $65,000 (based on experience and qualifications)
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Comprehensive federal employee benefits package, including:
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Pension Plan
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Health and Dental Insurance
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Paid Vacation and Sick Leave
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Public Service Alliance of Canada (PSAC) union support
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Ongoing training and career advancement opportunities
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📨 How to Apply
Interested candidates should apply through the official Government of Canada Jobs Portal:
🔗 Apply via Government of Canada Jobs
Application Steps:
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Create a GC Jobs account and complete your applicant profile.
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Search for “Passport Officer – Toronto” or Job ID relevant to IRCC/Service Canada.
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Submit your application, including your resume and answers to screening questions.
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Await confirmation and updates via email regarding next steps.
📅 Application Deadline
July 15, 2025 (subject to change; early application encouraged)
🌟 Join Canada’s Trusted Network of Public Servants
As a Passport Officer, you’re not just processing documents—you’re protecting Canadian identity and helping citizens stay connected to the world. If you’re detail-oriented, security-minded, and passionate about public service, we invite you to take the next step in your career.