Field Service Representative

Field Service Representative,

Anton Paar USA, Baltimore, MD

Job Description

Would you like to make a difference at a fast-growing high-tech company that has opened three new USA offices in the past four years? If so, let’s talk about the Field Service Representative position at Anton Paar USA. We are Anton Paar’s highly diverse sales and service organization for the US, and the Caribbean, headquartered in Ashland, Virginia, with offices in Los Angeles, Houston and Chicago.

Anton Paar’s high-precision instruments help our customers develop everyday products, from your shampoo to your shoes, your lunch and favourite beverages, your computer and medication, jet engines, batteries and the pavement on which you commute daily. We help Fortune 500 companies of almost every industry sector, start-ups, and leading universities conduct their research and quality control.

Owned by the charitable Santner Foundation, our investment in R&D is unmatched and leads to industry-leading products. We maintain fiscal stability and independence to handle today’s and tomorrow’s challenges and aim to provide meaningful, long-term workplaces for all employees. Anton Paar is headquartered in Graz, Austria, and operates worldwide. ‎

As Field Service Representative, you provide on-site service, including preventive maintenance, calibration, and installation for the Mid-Atlantic region. Your base salary for this position starts at $31/hr and depends on technical and service experience within the analytical instrumentation field. Anton Paar USA offers full benefits and profit-sharing bonuses, and we offer a $ 10,000 anniversary bonus every five years.

Your responsibilities include:

• Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
• We manage inventory, trip planning, and administrative tasks related to service functions.

Skills and qualifications you will need:

• Three years experience in troubleshooting, repairing and maintaining complex analytical instruments.
• Ability to work independently and with a solid commitment to customer satisfaction.
• Ability to work with electronic schematics, test equipment, and repair tools
• Bachelor’s degree in engineering preferred.
• Availability for frequent overnight travel (up to 75%).
• Valid driver’s license and passport.

We offer:

Life at Anton Paar is more than just Work, with an employee-led In Motion Program organizing active social events during and outside working hours. We also offer unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth. We provide a drug-free workplace and require pre-employment drug tests.

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