Service Associate

Service Associate,

Bloomingdale’s, New York

Full Job Description

• Day-1 Medical, Dental, and Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Fully Funded Education Benefits (100% tuition coverage, including books and fees)
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale’s & Macy’s Stores

About:

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store. 

Everyone plays a critical role in bringing our mission to life. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace the diversity of background, thought and opinion while having a lot of fun along the way. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every leadership level.

Job Overview:

The B-Helpful Professional is highly energetic and engaged, serving as a “go-to” resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers.

The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in-store services.

Essential Functions:

• Create an in-store easy, seamless and fun experience by greeting and engaging all customers and providing a genuine and friendly interaction
• Embrace and be proficient with technology
• Participate in the merchandising and operational requirements of the role

Qualifications and Competencies:

• High School Diploma or equivalent required
• Strong interpersonal skills with a proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Creative self-starter who works well independently as well as part of a team and can adapt rapidly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and holidays

Physical Requirements:

• Position requires prolonged periods of standing/walking around the store or department
• It may involve reaching, crouching, kneeling, stooping and colour vision
• Frequent use of computers and other technology necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

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