TikTok
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.
Join us.
Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
As a product manager on our Trust & Safety team, you will work with data science, policy, design, engineering, operations, and various relevant internal teams to form strategies and build features that ensure users are safe on our platform. You will need to wear a variety of hats as you work with these different teams in order to ensure project success. Travel between our global offices is expected.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Responsibilities
– Drive complex projects independently, define product roadmap, and set success metrics for product area
– Build effective and scalable features and tools for minors to provide them with safe and enriching experiences
– Define scope, requirements, use cases, test cases, and design specifications, in partnership with UI/UX design and writing
– Analyze results of product changes with data science team to inform product roadmap and feature iterations
– Partner with program management and policy teams to guide product strategy and implementation
– Work closely with minor safety and adolescent wellness experts, as well as cross-functional partners, to ensure vertical alignment with latest industry research and insights
– Exercise resilience and commitment to self-care to manage the emotional demands of the role.
Qualifications
– 5+ years of experience in product management in consumer facing mobile or web internet companies
– Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role
– Data-driven, capable of in-depth data interpretation and utilizing data for prioritization and/or decision making
– Ability to design product solutions based on evidence; proven track record of delivering value-adding products, and/or organizational or process changes that benefit the business
– Strong project management and communication skills, able to influence and unite cross-functional teams
– Passionate about creating safe and enriching experiences for minors; Basic knowledge of online digital safety
– Up-to-date and in tune with emerging online safety issues, with keen intuition on creating solutions and preventive measures for tackling them
Preferred Qualifications
– Experience in working with international partners across different time zones and cultures
– Experience in Trust & Safety; Basic knowledge of safety by design principles
– Understanding of the landscape and new policy developments in tech industry and online safety
– Prior experience managing products with safety-related success metrics highly desirable
– Prior experience managing products related to human and/or machine-based moderation to remove harmful content highly desirable
Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centered, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information:
【For Pay Transparency】Compensation Description (annually)The base salary range for this position in the selected city is $124640 – $287280 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.