Team ITG
This is an exciting opportunity for an ambitious, proactive and passionate marketeer to work as part of a fast-growing Client Services Team at ITG for our Kingfisher client.
Team ITG are responsible for delivering all multi-channel strategy, creative and activation, content production and digital transformation for Kingfisher across their 40 OEB’s.
We are looking for an experienced, hands-on Account Manager with a strong agency marketing background who is excited to be able to contribute to the success of delivering multi-channel campaigns.
You will be able to take a client brief and translate it into a thorough and insightful brief for our creative teams. You will work with and develop relationships with our planning, scheduling and design teams to ensure we get the best work out. You will (with instinct and insight) be able to assess the creative to know whether it is on brief and right for client. But most of all, you will have a passion for creative and love this part of your job.
Requirements
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- Ideally you will come from a creative agency background or a client-side marketing role or mix of both and have experience working on a diverse mix of strategic projects
- Must be French and English speaking / bilingual
- You would ideally have a mix of B2C and B2B experience, but the latter is a must
- Retail experience is vital, along with a customer focused background – you have a service-led mentality, putting the customer at the heart of everything you do
- You will understand and have experience in the Local Marketing channel as well as cross region and multi language execution
- You will have a solid understanding of creative processes. You will be able to take a client brief and translate it into a thorough and insightful brief for our creative teams
- You will work with and develop relationships with our scheduling and design teams to ensure we get the best work out
- You will (with instinct and insight) be able to assess the creative to know whether it is on brief and right for client
- You will have a good knowledge of all marketing disciplines and multi-channel activation. Working with a team of expert planners, strategists, and insight specialists – you will want to have a point of view and add value to the delivery of all marketing plans and activation
- You will enjoy being part of an all-agency rostered team and contributing to all agency sessions
- Delivering amazing client services and building relationships should be part of your DNA
- Experience in a customer service role for brand and/or retail clients
- You will need to be comfortable with working across multiple tech platforms e.g. progressing projects through workflow, DAM and automated production platforms
- The ideal candidate will also have some film and photography production and content production experience.
- Computer literate and conversant to a high standard in Keynote, PowerPoint, Excel and Word
- Highly numerate and commercially aware
- Good problem-solving skills, especially under pressure
- Preferably have some team management experience
- Second-to-none project management & organisational skills
- Experience of a multi-discipline agency with a specialism in at least one area.
Benefits
Work’s a treat!
On top of a competitive salary, you can expect a whole load of perks:
- 25 days’ holiday + bank holidays - we understand the importance of you getting some down time.
- Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
- Pension Scheme – helping you save towards your retirement home in the sun!
- Corporate Medical Cash Plan – claim back the cost of your medical treatments.
- Smart Working Options – spend up to 40% of your working week from home.
- So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
- Employee Assistance Programme - our people are at the heart of everything we do, so if you’re happy, we’re happy.
- Cycle to Work Scheme – save on the cost of biking to work.
- Monthly Employee Awards – Employee of the Month programme with £250 bonus
- Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
- Referral scheme - know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
- Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
- Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.
ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.